Claims Services

How to make a Claim

To report an incident involving damage or loss of your customers vehicle, simply call our UK based claims department on:

0800 072 2050*

Lines are open 24 hours a day, 365 days a year.

For motoring claims occurring outside the UK, call

00 44 1252 820161 

Lines are open 24 hours a day, 365 days a year.

What will I be asked for when I call?

• The policy number as shown on the certificate of motor insurance
• The driver's personal details
• Full details of what happened - date of the incident including the details of any other people or vehicles involved and any witnesses names and addresses.

How to make a windscreen claim online

If you need to claim for the damage to your customers vehicle's windscreen or body glass, please click here to book online with our authorised specialist, Auto Windscreens.

How to make a windscreen claim by phone

To make a windscreen claim please ring the 24-hour MISL Zenith Marque Glassline and have your certificate of insurance available.

0800 587 0808*

If your customers windscreen or glass is repaired while outside the UK, please write to us with full details of the incident that caused the damage, together with the date, time and location of the incident and the invoice for repair/replacement

http://www.autowindscreens.co.uk